Improve Communication Efficiency in 2010

Posted on January 31, 2010. Filed under: Video Messaging, webcam | Tags: , , , , , , , |

The calendar has turned over to 2010, but the economic challenges of 2009 are continuing to stay with us. Every business person I speak with talks about the need to reduce cost, meet goals with a sharply reduced workforce, and simultaneously improve quality and customer service. Our view is technology is the answer to improving performance in 2010. Communications is a budget line item that contains multiple cost elements. Direct expenses from your telephone, Internet, and audio conferencing vendors fall into this category. One must also include some travel costs into the “communications” expense line. After all, how much of your travel is associated with seeing clients and employees over a large geographic region? How about the cost of bringing job candidates into the office to interview? Airfare, hotel, rental car, and gasoline expenses all need to be included in the overall look at communications. Another cost is the lost productivity due to the time spent in travel when employees could be working instead.

One company that is focused on improving the cost and effectiveness of communications is Wingspan Performance Advisors. “We identified communications as a high potential area for saving money,” explains Wingspan’s president, Terry Dolan. “We cover the US and international markets from our headquarters in North Carolina, so we know all about meetings in far-off places and being on teleconferences at odd times.” WingspanPA focuses on:

  • Building a collaborative effort between our company and our clients
  • Creating strategies founded on analysis and data
  • Supporting our clients’ overall objectives and culture
  • Creating value for your business

WingspanPA utilizes Vonei Meeting service for live multi-person video meetings with clients throughout the world. By seeing all the other parties in the meeting WingsanPA can tell if participants are paying attention, or if they are placing the meeting on mute and multitasking. Vonei’s flat monthly or yearly price structure eliminates the costly per minute fee of traditional audio conferences. Since the service works on any computer over the Internet, there is no need for expensive cash outlays on equipment.

Vonei has vastly improved Wingspan’s remote meetings. “Our meetings are not only more efficient,” says Terry Dolan, “but they’re also much more effective. Every person at the meeting is engaged.” Vonei is so simple to use that Wingspan’s Talent Acquisition team utilizes it as a recruitment tool. “I can have face-to-face meetings with five different candidates in five different cities before lunch time,” says Fred Weber, a Wingspan executive recruiter.

Using online technology like Vonei Meeting can cut communications costs in 2010, while making it easy to continue face-to-face meetings with anyone in the world. To request a demo of the service email info@vonei.com, or call toll free 888-698-6634.

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